LOJA DE CIDADÃO SERVICES

LOJA DE CIDADÃO SERVIÇOS

🔗 KEY LINKS

Service desks: Schedule and Key Contacts

digital queu ticket

☎️ KEY CONTACTS

Service Desks Contacts all over Portugal


Citizen Helpline: 

210 489 010 or 300 003 990
Business days: 9 am to 6 pm

Business Spot Helpline

210 489 010 or 300 003 990

210 489 011 or 300 003 980

Business days: 9 am to 6 pM

WHAT IS IT?

It is the place where people and companies can deal with several services and subjects, for example, people can find Social Security, Tax and Registration services, as well as EDP, Galp or CTT services, among other entities.

WHO CAN APPLY?

There are numerous services, which are among them:

  1. Getting certificates, such as of birth, marriage, divorce, death.

  2. Renovating or taking your citizen card or passport

  3. Register your vehicle or change the property owner

  4. Create a company, with the service “Empresa na hora”


For each service, you must check previously on the internet which documents you must carry out with you for the appointment, for example, to change the owner of a car you must have with you the documents of the vehicle.

    STEP BY STEP GUIDE

    1. Understand what you want

    2. Which is the correspondent service

    3. Check their schedules and the documents you must take

    4. Book a ticket queue.


    1. Face-to-face service in Citizen Shops operates with or without prior appointment.

    1. If you do not have an appointment, simply take a queue ticket on the spot and wait for your turn-> You can schedule a date and time before going to a shop, for several public entities:


    • Through the SIGA portal and the SigaApp, you can book for services related to the Citizen Card, Passport, Registrations, Social Security, IEFP, among others.

    • Or in the citizen map app

    HELP US STAY UP TO DATE: REPORT AN ISSUE, SUGGEST AN EDIT OR LET US KNOW IF YOU ARE AWARE OF ANY NEWS OR SCAMS THAT SHOULD BE SHARED!

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