Emergency House Support

Apoio Domiciliário de Emergência

🔗 KEY LINKS


Social Map: A space that brings together all institutions (private and non-profit) and their social responses in Portugal: https://www.mapasocial.pt/


For more information on the available support in the city of Lisbon, regarding local support; occupation, training and professional insertion; and workshops, etc:

https://cidadania.lisboa.pt/programas-e-servicos/inclusao/pessoas-em-situacao-de-sem-abrigo

Inclusão de Pessoas Sem-Abrigo

Street Technical Teams:

    - Associação Vida Autónoma: https://associacaovidaautonoma.pt/ | 21 0503286

    - Comunidade Vida e Paz: https://www.cvidaepaz.pt/ | 218460165

    - Crescer - Associação de Intervenção Comunitária: https://crescer.org/ | 213620192

    - Vitae: https://www.assoc-vitae.org/pt/home | 935 082 036

    - CASA: https://www.casa-apoioaosemabrigo.org/ | 217 269 286

    ☎️ KEY CONTACT

    National Social Emergency Line (24h) 144

    Emergency Line (24h) 112

    EPPMPSSA (Equipa de Projeto do Plano Municipal para a Pessoa em Situação de Sem Abrigo) 

    Phone: :918 687 378 (weekdays: 09:00-20:00) 

    Email: ep.pmpssa@cm-lisboa.pt

    NPISA (Núcleo de Planeamento e Intervenção Sem-Abrigo)

    Phone: 218 178 151 - 911947287 (weekdays: 09:00-17:00) | 910 372 266 (09:00-22:00)
    Email: npisa@cm-lisboa.pt

    SCML (Santa Casa da Misericórdia) - UAPSA (Unidade de Atendimento para a Pessoa Sem-Abrigo)

    Phone: 213 220 860

    ACM - Migrant Support Line

    Phone: 808 257 257 | 218 106 191 (Monday to Friday: 09:00-20:00 | Saturday: 09:00-17:00)

      📍KEY LOCATIONS

      All the  institutions (private and non-profit) and their social responses in Portugal 

      Link here

      Available shelters in the city of Lisbon are listed here

      WHAT IS IT?

      Emergency housing options are temporary accommodations provided to individuals and families who find themselves without a stable place to live due to various challenging circumstances.

      WHO CAN APPLY?

      Emergency housing options are vital for individuals and families facing sudden homelessness or displacement due to various circumstances.  Anyone experiencing a sudden loss of housing or facing imminent homelessness can apply for emergency housing assistance. These options offer immediate shelter and support, addressing a diverse range of needs.

      Step by step 

      1- Call 144 so you can speak with support representatives. You will be asked your name, date of birth, and current situation. Afterwards, your case will be evaluated and it will be indicated the nearest shelter or one with an available spot.

      2- If  144 monitors the situation, the case is flagged. However, if this does not happen, it is essential to fill out this form to sign the individual. The team will contact you within 72 hours.

      3- it may also be advised to contact your Embassy or Consulate.

      Required documents 

      The process for obtaining temporary shelter varies significantly and is specific to each case. To stay in a shelter, you may need to provide proof of legal entry into Portugal, a passport, residence permit, or ID card. Therefore, it is important to note that staying in a shelter can be challenging for those who are undocumented in the country. If you find yourself in that situation, you may be referred to AIMA for assistance.

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