How to get an appointment at AIMA
Como marcar uma consulta na AIMA
| To get information on process-status, call AIMA | To get an appointment, send mails to AIMA |
| | Note: - If the call starts with “Aima, Agência para a Integração, Migrações e Asilo”, call did NOT go through - If call starts with “Bemvindo a Aima Welcome to the Aima”, the call went through Option 2 for citizenship and nationality Option 8 for AIMA |
| EMAIL CONTACTS | |
|---|---|
| AIMA's general email | |
| For people living in Lisbon: | For people living outside of Lisbon: loja.NAME OF THE CITY@aima.gov.pt Example: Porto; loja.porto@lisbon.gov.pt |
| If the person has a Manifestação de Interesse, we recommend sending to this email instead | |
Note: When sending emails make sure all credentials (NIF and NISS) and identification are stated and clarified. Attach all necessary documents (Passport, Visa, Residence Permit – in case of renewal).
Important: Send multiple emails per day
Contact Form for CPLP nationals (Portuguese speaking countries – previous colonies of Portugal) to apply for residence permit: https://contactenos.aima.gov.pt/contact-form
| FREQUENTLY ASKED QUESTIONS | |
|---|---|
| Can The Lisbon Project help me arrange an appointment at AIMA? | No, The Lisbon Project can guide you how to navigate and possibly get an appointment - such as helping you send mails. But we cannot guarantee an appointment, as we do not work within AIMA. |
COMMUNITY TIPS & LEARNING
⚠️ SCAMS TO BE CAREFUL OF?
- Fraudulent SMS messages are being sent in the name of Social Security.
Social Security NEVER sends links via SMS messages or asks for bank details (Credit Card). The IBAN is updated through Social Security Direct, after password authentication.
This message, accompanied by a link to a false page that misuses the image of Social Security Direct, indicates that the citizen has subsidies to receive from Social Security and asks to fill in bank credit card details.
If you receive a message identical to this one, you should NOT click on the link. This is a phishing action that may aim to obtain confidential information or extort money from the citizen, using the Social Security identity for this purpose.
If you have responded to the information requested in the SMS, you should immediately contact your Bank and explain what happened.
🗞️ NEWS TO BE AWARE OF?
HELP US STAY UP TO DATE: REPORT AN ISSUE, SUGGEST AN EDIT OR LET US KNOW IF YOU ARE AWARE OF ANY NEWS OR SCAMS THAT SHOULD BE SHARED!
Thank you for getting in touch!
One of our colleagues will get back to you shortly.
Have a great day!