Domestic Violence Support

Apoio à violência doméstica

🔗 KEY LINKS

https://www.portugalresident.com/violence-against-women-and-domestic-abuse/

https://apav.pt/uavmd/index.php/en/

https://help.unhcr.org/portugal/where-to-seek-help/survivors-of-violence/

Info link: https://victim-support.eu/infovictims-portugal/

📍KEY LOCATIONS


Association for Support to Victims (APAV)

Rua José Estêvão 135 A, Lisboa


Association of Women Against Violence (AMCV)

The association does not disclose its location for security reasons => Contact can be made through their headquarters number or via whatsApp.

Contacts

National Emergency Number

Call: 112

[available 24/7]

Migrant Support Line

Call:

808 257 257 

00351 21 810619

[hotline that offers information related to rights and services, managed by AIMA (Agency for Migration and Asylum)]

APAV (Association for Support to Victims)

Call:

00351 116 006

[free and confidential]


21 358 79 00

[headquarters phone number]

Domestic Violence Information Service

Call:

808 202 148

144

[national helpline that operates 24/7, free, anonymous and confidential]


SMS:

3060 info

Other relevant contacts

AMCV (Association of Women Against Violence)

Call:

213 802 165

[Headquarters Phone Number]


962 048 272

[Whatsapp Support]

Quebrar o Silêncio (Break the Silence - Association for Men and Boys)

eng/link

Call: 910 846 589


Email: apoio@quebrarosilencio.pt

Ilga Portugal (LGBTQIA + Community)

Support Services:


Email: sav@ilga-portugal.pt

Monday - Friday from 9am - 5pm

927 247 468** (not for emergencies only for support)

Contact Link

SOS Criança (SOS Children)

Call: 116 11 

info

WHAT IS IT?

Domestic violence support encompasses a range of services and resources aimed at assisting victims of abuse within intimate relationships or family settings. These services include counseling, legal advice, emergency shelters, and hotlines. The primary goal is to empower victims, ensure their safety, and help them break free from abusive situations. Various organizations, hotlines, and local authorities provide immediate response, legal support, psychological assistance, and shelter.



WHY WOULD I NEED IT?

This information is for you if you are an individual trapped in an abusive relationship or if you know someone who’s in that situation. Victims of domestic violence, regardless of gender, can seek immediate help through these support links and contacts. Whether experiencing physical, emotional, or psychological abuse, anyone affected by domestic violence can apply for assistance. The goal is to provide safety, resources, and guidance to those facing such traumatic situations.

Step by step 

Seek Immediate Help


  1. Ensure your immediate safety: Call key support contacts above stated

  2. If possible, move to a safe location => trusted friend’s house, a public place or shelter

  3. Identify a Domestic Violence Support Association

  • Seek help from associations such as APAV, AMCV (WhatsApp support available)

  1. Provide Essential Informations:

  • Be ready to share: your current location (if you need immediate rescue)

  • The level of danger you are in (e.g., threats, injuries)

  • If you need emergency shelter or medical assistance

  1. Follow Safety Advice

  • The association may offer:

  • Emergency Shelter (AMCV - for Women, Youth and Children)

  • Legal Assistance (e.g. restraining orders)

  • Emotional Support & counselling

  • Guidance on reporting to the police

  1. Stay Connected & Get Ongoing Support

  • Save the contact details of the association

  • Consider joining a support group for emotional recovery


Required documents 

The process for obtaining temporary shelter varies significantly and is specific to each case. To stay in a shelter, you may need to provide proof of legal entry into Portugal, a passport, residence permit, or ID card. Therefore, it is important to note that staying in a shelter can be challenging for those who are undocumented in the country. If you find yourself in that situation, you may be referred to AIMA for assistance.

FREQUENTLY ASKED QUESTIONS

HELP US STAY UP TO DATE: REPORT AN INACCURACY, SUGGEST AN EDIT OR LET US KNOW IF YOU ARE AWARE OF ANY NEWS OR SCAMS THAT SHOULD BE SHARED!

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